Terms & Conditions

These Terms & Conditions govern the provision of services by All Utility Collection.

By engaging our services, clients agree to these Terms & Conditions.

 

Services

All Utility Collection provides utility-related collection and account support services.

Services may include:

  • Account management support
  • Payment collection assistance
  • Customer communication services
  • Utility-related administrative support
  • Other related business services

 

Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Cooperate with reasonable requests for documentation
  • Ensure all submitted information is lawful and accurate
  • Make payments in accordance with agreed terms

 

Fees and Payments

Service fees, charges, and payment terms shall be agreed separately between All Utility Collection and the client.

Late payments may result in additional charges or suspension of services.

 

Confidentiality

Both parties agree to keep confidential all non-public business and customer information obtained during the course of the business relationship.

 

Compliance

Clients must ensure compliance with all applicable laws and regulations.

All Utility Collection reserves the right to refuse or terminate services where unlawful or inappropriate activity is suspected.

 

Limitation of Liability

To the maximum extent permitted by law, All Utility Collection shall not be liable for:

  • Indirect or consequential losses
  • Loss of revenue or profits
  • Business interruption
  • Delays caused by third parties or external circumstances

Our total liability relating to services shall not exceed the amount paid for the relevant services.

 

Termination

Either party may terminate services by providing written notice in accordance with agreed contractual arrangements.

We reserve the right to terminate services immediately where:

  • Terms are breached
  • Fraudulent activity is suspected
  • Required information is not provided
  • Payments remain outstanding

 

Force Majeure

We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Internet or utility failures
  • Government restrictions
  • Industrial disputes
  • Cyber incidents

 

Amendments

We may update these Terms & Conditions from time to time. Updated versions will be published on our website.

 

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

 

Contact Information

All Utility Collection
 Havelock Hub
 14 Havelock Place
 Harrow HA1 1LJ
 United Kingdom